Blinknapo Sales Policy
At Blinknapo, we are committed to delivering the finest luxury footwear with exceptional customer service. We take pride in offering premium-quality shoes designed for those who value both style and comfort. Our sales policy is designed to ensure your shopping experience is seamless and satisfying. Please take a moment to familiarize yourself with our policy, and feel free to reach out to us for any questions or concerns.
1. Ordering Process
To place an order with Blinknapo, simply browse our collection online at blinknapo.com. Once you have selected the products you wish to purchase, proceed to checkout where you can enter your billing and shipping information. After confirming your order, you will receive an order confirmation email with details of your purchase.
2. Payment Methods
We accept a variety of payment methods for your convenience, including:
- Credit/Debit cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay
- Google Pay
Your payment information is securely processed, ensuring your details are protected throughout the transaction.
3. Shipping and Delivery
At Blinknapo, we offer reliable shipping services to ensure that your order arrives promptly and safely. Once your order is processed, you will receive a tracking number to monitor your package’s journey.
- Domestic Shipping: We provide standard and expedited shipping within the United States.
- International Shipping: We offer international shipping to select countries. Delivery times may vary depending on the destination.
- Shipping Costs: Shipping fees are calculated based on your location and the selected shipping method. Free shipping promotions may apply, so please check for any current offers on our website.
4. Returns and Exchanges
We want you to be completely satisfied with your Blinknapo purchase. If for any reason you are not happy with your order, we offer a straightforward return and exchange process:
- Return Period: You may return your items within 30 days of receiving your order.
- Condition of Items: All items must be in their original, unused condition with tags attached.
- Return Process: To initiate a return, please contact us via email at info@blinknapo.com. Once your return is approved, you will receive instructions on how to send back the items.
Please note that shipping fees are non-refundable, and the customer is responsible for return shipping costs unless the item is defective or there was an error in processing the order.
5. Warranty and Quality Assurance
At Blinknapo, we are dedicated to providing top-quality footwear. All our shoes are crafted with precision and care using premium materials. If you experience any defects in materials or craftsmanship within 90 days of purchase, please contact our customer service team. We will evaluate the issue and offer a repair, replacement, or full refund, depending on the circumstances.
6. Customer Support
Our customer service team is here to assist you with any questions or concerns you may have. You can reach us through the following channels:
- Phone: (718) 463-3515
- Email: info@blinknapo.com
- Website: blinknapo.com
We strive to respond to all inquiries within 24-48 hours, ensuring you receive the support you need as quickly as possible.
7. Privacy and Security
We take your privacy seriously and are committed to protecting your personal information. Our website uses industry-standard encryption and security measures to ensure that your data is safe. For more details, please refer to our Privacy Policy on our website.
8. Terms and Conditions
By purchasing from Blinknapo, you agree to our Terms and Conditions, which govern the use of our website and the sale of products. These terms are outlined in detail on our website, and we encourage you to review them before making a purchase.
9. Contact Information
For any inquiries, please do not hesitate to contact us:
- Street: 5421 151st St Flushing, New York
- Phone number: (718) 463-3515
- Email: info@blinknapo.com
- Website: blinknapo.com
We are committed to providing a luxurious shopping experience, from the moment you browse our collections to the delivery of your high-quality shoes. Thank you for choosing Blinknapo, where luxury meets comfort.